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Terms & Conditions

Country Connections Inc. (hereinafter “Country Connections”, “we”, “us” or “our”) operates the Country Connections website (the “Site”). Use of the Site is governed by terms and conditions that apply to the Site and to sales, shown below (the “Terms and Conditions”), which constitute an agreement between you and Country Connections. Country Connections may modify these Terms and Conditions at any time.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE AND/OR ORDERING A PRODUCT FROM THE SITE.

By using the Site or ordering product(s) from it, you acknowledge that you have read, understood and agree to all the Terms and Conditions. If you do not agree to these Terms and Conditions, do not use the Site or order products from it.

Country Connections reserves the right to modify the Terms and Conditions at any time, effective as soon as changes are posted on the Site, with no liability to you or any other individual. If we make modifications, we will post the new Terms and Conditions on the Site and indicate the date of the most recent update. You should therefore reread the Terms and Conditions of use each time you visit the Site or make a purchase. If at any time you find that you no longer agree with the Terms and Conditions, you must immediately stop using the site, or contact 204-785-4443.

Setting up an account:


From the home page, you will have the opportunity to set up a Country Connections user account. Having an account will allow you to place orders more quickly. Personal information such as your first and last name and billing and shipping addresses are kept on file in a secure manner so that you do not have to enter them each time you place an order. Setting up an account also lets you access your order history and check the status of your orders, the whole in accordance with the terms of our privacy policy.

Payment:

Credit Card Payment

Credit cards accepted
The Site accepts the following credit cards only:
•  Visa
•  MasterCard

We reserve the right to stop accepting credit cards from one or more issuers at any time.

Validity and authenticity
: You must use a valid and authentic credit card on the Site, and be an authorized user. If the charge is not approved or accepted, we reserve the right to cancel your order without notice, with no liability or obligation. We reserve the right to contact the issuer for authorization if we suspect that a card is being used fraudulently.

Return Policy

Return and Refund Policy
If you are not completely satisfied with any of our products, you may return them for an exchange or refund. All returns and exchanges must be approved by Country Connections prior to returning which at that time we will provide a return authorization number.

Exchange
We accept Country Connections product returns (with the exception of items purchased on sale or during promotions) at any time up until the end of the 45th day after they have been received.

Refund
We will issue a refund for any Country Connections products (in their original packaging) within 30 days of their delivery date (with the exception of items purchased on sale or during promotions). We do not issue refunds for trial sizes or gift cards.

Refund Wholesale Orders
Refunds will have a 15% restocking Charge, and must follow the rules for refund above.

Address
The address for product returns is
Country Connections Inc
240 Main St
Selkirk, MB
R1A 1S2

Supporting documentation
Returned items must be accompanied by their invoice, order number and return authorization number.

Return shipping costs
You must pay the cost of shipping and insuring returned items (unless Country Connections did not ship the products you ordered or you received defective products, in which case Country Connections will pay shipping.

Credit
When your return arrives at Country Connections, we will refund the amount debited to your credit card account—less shipping costs—as soon as possible provided that the merchandise has been returned by you and received by Country Connections in accordance with “Return and Refund policy“, and is in the same condition that it was at the time of delivery.

Prices

Amount
The purchase price for each product appears adjacent to it on the Site. All prices are in Canadian dollars.

Shipping costs
Shipping and delivery charges and applicable taxes are extra (unless we state that shipping is included) and will be shown on screen before you confirm your order.(All wholesale orders shipping will be Charged at time of shipping, Based on actual costs)

Sales tax
Applicable sales taxes are extra and will be shown on screen before you confirm your order.

Price changes
Country Connections Inc reserves the right to modify the prices of products on the Site at any time, without prior notice.